Arkon Gamer Coach Ltd. | NFT Gaming Coaching

UK privacy notice

Privacy Policy

Your privacy matters. This policy explains what personal data Arkon Gamer Coach Ltd. collects when you use this website or book blockchain gaming coaching, how it is used, and the choices you have.

Last updated: 21 February 2025

A clear starting point

Our Commitment to Your Privacy

Arkon Gamer Coach Ltd. collects the details needed to answer your enquiry, arrange a consultation, and provide one-to-one NFT gaming coaching. We keep the scope narrow and use information for the purpose it was given.

UK GDPR and the Data Protection Act 2018 guide our handling of personal data. This notice sets out the data we collect, our lawful bases, retention periods, sharing arrangements, and your rights.

Clarity comes first.

Information we receive

What Data We Collect

The information depends on how you use the site and whether you become a coaching client.

Enquiry details

Your name, email address, phone number, and the message you send through an enquiry form.

Coaching goals

Your preferred games, experience level, coaching aims, and information about the areas where you want practical guidance.

Booking information

Appointment details and payment-related information needed to arrange and administer a paid coaching service.

Website activity

Technical details such as browser type, approximate location, pages viewed, and cookie data where those tools are enabled.

Purpose and lawful basis

How We Use Your Data

We use personal data only when there is a clear reason and a lawful basis for doing so. Consent applies where you choose to receive optional communications.

Contract and legitimate interests may apply to booking administration, service delivery, records, and site improvement.

  1. Respond to enquiries We use your contact details to answer questions and decide whether our coaching is suitable for your needs.
  2. Arrange consultations We use booking information to confirm a time, manage changes, and keep the appointment record accurate.
  3. Provide coaching Your goals and progress notes help us prepare sessions and keep advice relevant to your chosen games.
  4. Send selected communications We send relevant updates only where you have agreed to receive them, and you can withdraw that consent.
  5. Improve the website Aggregated usage information helps us understand which pages are useful and where visitors need clearer information.

If a provider processes data outside the UK, we use the appropriate safeguards required by UK data protection law.

Records and review

How Long We Keep Your Data

We keep information for as long as the stated purpose requires, then securely delete it or make it anonymous.

Data type Typical retention period Reason
Enquiry data 12 months if no booking follows To handle follow-up questions and maintain a short record of the enquiry.
Client records During coaching, then up to 6 years To provide the service and meet legal, accounting, or dispute-handling requirements.
Website analytics Up to 26 months, then anonymised or removed To understand site performance without keeping identifiable records longer than needed.
Cookies Varies by cookie type Some expire when your session ends; others remain until their stated expiry or removal.

Your choices

Your Data Protection Rights

You can ask how your information is used. You may also ask us to correct it, remove it, or pause certain processing.

Send a privacy request to [email protected]. Include enough detail for us to identify the relevant record. We may ask for reasonable proof of identity before responding.

  • Access
    Ask for a copy of the personal data we hold about you.
  • Rectification
    Ask us to correct information that is inaccurate or incomplete.
  • Erasure
    Ask us to delete data where there is no good reason to retain it.
  • Restriction and objection
    Ask us to limit processing or object where the law gives you that right.
  • Portability
    Ask for certain information in a structured, commonly used format.

Privacy questions

Speak to Arkon Gamer Coach Ltd.

Contact us if you want to exercise a data protection right, ask about a booking record, or clarify how this privacy notice applies to you.

Email a privacy enquiry
[email protected] +44 7178 352831
Purley Way
London, Croydon
CR0 3JR
United Kingdom

If you remain unhappy, you can complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Visit the ICO complaints page